Client Reviews

Client Reviews

BEST company we've ever worked with

I have dealt with countless HOA management companies in connection with my representation of approximately 160 Homeowners Associations throughout Alabama.  I have never worked with a management company that is as reliable, competent, and professional as Hughes Properties.  Betty and Marion do what they say and they say what they do.  Great HOAs can attribute their success to competent management.  There is no more competent management than Hughes Properties, Inc. in my opinion.  The long-standing reputation of Hughes Properties speaks for itself in this area and Boards can do no better in seeking prospective management.  

- Nicholas Cole Hughes, HOA Attorney

...kindness and willingness to go above and beyond

Our family lives in the Ridge Subdivision in the Madison/Monrovia area- we have hosted 2 parties in the last month at our neighborhood clubhouse. We had the privelage of working with Elisse when booking our reservations and had to speak with her multiple times on the phone- We just want to brag on her-her kindness and willigingness to go above and beyond with some chaotic situations that arose made a huge impression on us! Her sweetness on the phone kept me ( the MOM) from losing it! Thank you Elisse!!!!!

- Melissa R.

...has been most helpful and responsive

The Hughes Property Team has been most helpful and responsive to our family during each of our interactions during the past six years. This included issuance of keycards, passing of common area "issues" needing Home Owner Association (HOA) Board actions, timely communications to & from the HOA Board, and the forms required by the HOA for approvals of installation of fence, changing of foundation plantings, and assistance in getting the right departments involved for street repair or fiber conduit installation damages.
The Hughes Property Team has responded to each communication or request professionally and in a timely manner. This has included three subdivisions and two Home Owner Associations.

- Jim B.

There is no better management company

I have been associated in various ways with Betty Hughes Properties for the past six (6) years. There is no better management company in my opinion in the North Alabama area. I have found the employees at Hughes Properties to be polite, ethical, and go beyond their duties to please their customers. Most people who are just starting to live in a HOA, have to adjust to the rules and regulations of their board members who themselves live in the community. Sometimes they don't realize it isn't Betty Hughes Properties that make the rules and regulations. Betty Hughes Properties take direction from the HOA Board Members. If your community has an HOA and don't use Betty Hughes Properties as your management company, you don't have the best!!!

- Daniel M.

Professional, courteous and incredibly knowledgeable

Betty and her team go above and beyond for the neighborhood’s they manage. In my opinion, they are the best in the area to manage Community HOA’s.
Professional, courteous and incredibly knowledgeable!!
Jim and I are honored to know her!

- Kim R.

" HUGHES PROPERTIES has been our property management agency ever since the development contractor turned it over… they have been very professional and extremely helpful with suggestions that made our jobs as the “Homeowners Association” easier and beneficial for our properties. We could not nor would not operate without them and we highly recommend this company for those seeking a property management company. "

- Tom Dozier, Bell Tower Townhomes Association

I have known Betty Hughes and Marion Myers for well over a decade as a client, business associate and friend. Their business philosophy and actions are stellar when it comes to professionalism, business knowledge, professional education, ethics, fairness, and record keeping. They are responsive and patient with boards and residents. In my opinion, there is no better choice for an association manager than Hughes Properties. 

- Ed Collins, Director, Alabama Concerned Homeowners Alliance

My name is Clement J. Cartron.  For more than 20 years, I have provided legal assistance to Hughes Properties.  Therefore, I have personal knowledge of the mode, method, and manner in which Hughes Properties operates in its capacity to serve as a Property Manager for a multitude of homeowner’s associations.  Hughes Properties has the most meticulous and detailed record keeping system produced for each and every HOA.  Records are kept on an annual basis of not only the financial affairs, but HOA contracts, homeowner inquiries, and complaints.

A major feature is Hughes Properties does not exercise discretion in performing its duties.  It operates only upon duties detailed to it by a Board of Directors or other governing body of an HOA. 

Intermittently legal questions arise concerning the interpretation or content of HOA Declarations, Restrictive Covenants, By-laws, or other charter documents.  Hughes Properties does not venture to make its own interpretations.  It seeks legal advice, with the understanding that any action taken by an HOA has one basic requirement.  That requirement is any action or non-action must be reasonable. 

Finally, and most importantly, all duties and responsibilities performed by Hughes Properties are underpinned with the premise the duties must be performed in a manner that is in the best interest and welfare of all members of a specific HOA.

Based upon my knowledge and experience, I have no hesitation in recommending to any prospective client of Hughes Properties that such prospective client will receive professional and attentive services at any all times.

- Clement J. Cartron, Attorney

" As the HOA Board member responsible for C&R compliance in our community, I worked directly with HUGHES PROPERTIES for 4 years.  During that time, we experienced steady reductions in the types of non-compliance issues that can bring down property values quickly.  Using metrics to drive their priorities, HPI's experienced associates focused on such typically intractable problems as neglected foreclosed properties, discarded household items at curbs, and decaying fences.  As a result, we saw a steady decline in such violations and in complaints by our own residents, and our property values remain healthy.  Numbers don't lie: Hughes Properties provides professional, effective management while reducing HOA liabilities.  Thanks, HPI!"

- Sue Khoury, Magnolia Springs HOA

" Like most HOAs, the Stonemark Property Owners Association (SPOA) board and committees consist of property owners who volunteer their time to serve the needs of their Stonemark community. In doing so, they depend heavily on the services of Hughes Properties to run the day-to-day operations. HUGHES PROPERTIES has been a consistent, reliable, responsive, friendly, knowledgeable, and professional business partner for over 14 years. Betty and her staff are easy to work with and, by their relationship with other HOAs, they bring a best practices perspective that the SPOA board would not otherwise have in running the Association’s business."

- Mike Missios, Stonemark POA